OASSE purchase document.

# OASSE Final Sale, Delivery and Support Policy

Version 2026-10-06.3. Prepared for commercial and legal acceptance before publication.

## Final sale

All sales are final. No refunds or exchanges, except where required by applicable law. Review the specific SKU, included rules, jurisdiction, release, source snapshots and compatibility documentation before purchasing. A collection name does not promise complete coverage of every legal requirement. The purchase is a one-time standalone MIT software release with no included automatic monitoring or future updates.

## Corrections and required remedies

Contact Contact@oakandsparrowsystemsenterprise.io if you were charged twice, charged incorrectly, did not receive access, received the wrong pack or release, or cannot retrieve a ZIP matching your order's checksum. Include the order identifier, checkout email and a description of the issue. OASSE will investigate against the payment and fulfillment record and correct the error. If delivery or a charge error cannot be resolved, or applicable law requires a refund, OASSE will provide the required remedy. An expired link can be renewed after purchase verification without buying the software again. This policy does not prevent a lawful payment dispute or waive a nonwaivable consumer or statutory right.

## What support covers

Purchase and delivery support helps verify the order and restore access to the purchased artifact. Integration assistance, custom policy drafting, legal interpretation, compliance assessments, hosting and maintenance require a separate agreement. Do not send sensitive production records or credentials. No support response-time SLA is included in a standalone purchase.